Posted at 09:56h
in
Blog
by Nazli Monajemzadeh
The European Award of Quality (EFQM model) is a largely known model, which an institution can apply in order to implement Total Quality Management Principles in order to achieve excellence. The EFQM model consists of a set of criteria, which are mainly classified into two...
Posted at 13:06h
in
Blog
by Nazli Monajemzadeh
Firms in various markets such as health care, financial services, software, consumer goods, etc. spend a significant amount of money on corporate social responsibility (CSR) activities. Recently Financial Times (2014) reported that the Fortune 500 companies have spent more than $15 billion on CSR, and...