Amir Zakaria Consulting Group | efficiency
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efficiency Tag

There is not an agreed definition about what performance measurement is [1], [2]. Neely et al. [2] define it as “the process of quantifying the efficiency and effectiveness of action”. There are a number of frameworks for measuring the performance of an organization. Among them,...

As companies divide tasks among various people, they need a system to ensure that all members of the company are fulfilling their tasks efficiently. This often requires companies to have administrative control mechanisms and hire managers that coordinate the processes and supervise the work done...

The strategic management literature provides several typologies of business strategy orientations to describe how a firm could develop sustainable competitive advantages in an industry relative to its competitors (e.g., Miles & Snow, 1978; Miller & Friesen, 1986; Mintzberg, 1988; Porter, 1980, 1985). The common inclination...

The European Award of Quality (EFQM model) is a largely known model, which an institution can apply in order to implement Total Quality Management Principles in order to achieve excellence. The EFQM model consists of a set of criteria, which are mainly classified into two...